Energizer Homepower is committed to providing you with the best possible customer service experience. Energizer Homepower is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Energizer Homepower customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally work with retail and installer partners and other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Energizer Homepower takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language and operating system, pages viewed while browsing the site, page access times, and referring website address. This collected information is used solely for the purpose of gauging visitor traffic, trends, and delivering personalised content to you while you are at this site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
We may use or disclose your personal information to let you know about products and services that might better serve your needs, or for running competitions or promotions and other opportunities in which you may be interested.
We may conduct these marketing activities via email, telephone, SMS, mail, or other electronic means. We may also market our products to you through third-party channels (such as social networking sites).
We will always let you know that you can opt-out of receiving our marketing offers at any time. We will process your opt-out request as soon as practicable. Even if you opt-out of receiving marketing materials from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
Where we market to prospective customers, we are happy to let them know how we obtained their information and will provide easy to follow opt-outs.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Energizer Homepower reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Deletion of your personal information
You can request a deletion of your personal information by contacting us at .
Please note that we may need to verify your identity in connection with your requests, and such verification process may, require you to provide us with additional information (e.g., government identification).
If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request.
Please note that, for technical reasons, there is likely to be a delay in deleting your personal information from our systems when you ask us to delete it.
We also will retain certain personal information to maintain the warranty of your Energizer Homepower product and/or to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!